Think you might be eligible?
An Endowment policy is an investment product that you normally buy for a life assurance company. These policies are set up as a savings plan which will pay out a lump sum at the end of the term. This policy was designed to then pay off your mortgage. Your Endowment will have been a “with profits investments” that places your money in to a fund, these funds are usually a mixture of Shares, Bonds and Property.
Your Endowment may have been Mis-Sold if the mortgage sold to you was not suitable for your needs and circumstances.
However, you can only complain if the advice you received was incorrect or misleading. You don’t have grounds for complaint simply because the endowment has not performed as well as you would have hoped.
Reasons why your Endowment May have been Mis-Sold
If you feel you have been mis-sold your Endowment and would like to make a complaint there are strict time limits. Any complaint received by a financial business after these time limits will usually lead to the complaint being rejected as being out of time or “Time Barred”.
Your complaint will be rejected if:
You may however still be able to complain after the ‘final date’ if the firm rejects your original complaint as “being out of time”, to the Financial Ombudsman if you believe:
This should be done within six months of the firm sending you a ‘final response’ letter.
Our Promise to you:
Eagle Claims Limited is regulated by the Claims Management Regulator in respect of regulated claims management activities. Our Registration (CRM28979) is record on the website http://www.gov.uk/moj/cmr
If you would like to speak to one of our advisor, then please call us on 01673 885 248.
If you feel you have been mis-sold an Endowment and wish to discuss making a claim then please call us today on 01673 885 248 or email firstname.lastname@example.org.
Mr Acton from Wiltshire received £3987.43 from Royal London after his endowment suffered a shortfall and the advisor selling him the endowment did not offer any alternative mortgage options.
Mr Action said “I found Eagle Claims very helpful and they did an excellent job of sorting out my complaint. I would recommend Eagle Claims to anyone”.
Mr Smith from Worcestershire won £7346.00 and £7032.70 from Phoenix Life after two of his endowments received a shortfall.
Mr Smith said he received a “very good service” from Eagle Claims Ltd.